Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing and using VaultStream services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use our services.

2. Description of Service

VaultStream provides IPTV streaming services including live TV channels, movies, and TV series content. We offer various subscription plans with different features and durations. The service is provided as-is and we reserve the right to modify or discontinue any aspect of the service at any time.

3. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials
  • You must provide accurate and complete information when creating an account
  • Sharing account credentials with others is prohibited
  • You are responsible for all activities under your account

4. Payment Terms

  • All payments are processed securely through our payment partners
  • Subscriptions are non-refundable after 24 hours of activation
  • We offer a 24-hour money-back guarantee for first-time customers
  • Prices are subject to change with notice to existing subscribers
  • Subscriptions do not auto-renew; manual renewal is required

5. Acceptable Use

You agree not to:

  • Redistribute or resell our service without authorization
  • Use the service for any illegal activities
  • Attempt to bypass security measures or access restrictions
  • Share your subscription with users outside your household

6. Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted service. Scheduled maintenance, technical issues, or third-party dependencies may affect service availability. We are not liable for any losses due to service interruptions.

7. Content Disclaimer

Content availability may vary by region and is subject to change. We aggregate content from various sources and channel lineups may be modified without prior notice. We do not guarantee the availability of specific channels or content.

8. Termination

We reserve the right to terminate or suspend your account at any time for violation of these terms. Upon termination, your right to use the service ceases immediately. No refunds will be provided for terminated accounts due to terms violations.

9. Contact Information

For questions about these Terms of Service, please contact us via WhatsApp or email. Our support team is available 24/7 to assist you.